Customer Success Manager | Altitude H/F - Paris

AXA Climate

💡 Entreprise en transition
CDI
Localisation Paris, France
Télétravail partiel possible
De 1 à 5 année(s) d'exp.
Publiée le 23/04/2026

Description de la mission

Altitude


Altitude is made of several products, & was launched in September 2022. It is a platform dedicated for Private Equity funds, ENR and Corporates, enabling risk screening in pre-acquisition Due-Diligence, and enabling portfolio monitoring for reporting (such as TCFD). It is an innovative one-stop-shop for sustainability and investment teams, screening climate and nature-related risks and opportunities within minutes, very easy to use, and fully automated.

You can know more about all our products here: www.axa-altitude.com

With +150 customers, globally. It’s time for step 2, as we are planning to double our figures in 2026.


Your mission as a CSM


We are looking for an engaged and passionate Customer Success Manager to help us cherish our new corporate clients, located across France, the UK and US. You will work with the Key Account Manager within the Altitude Sales and CS Team.

Your main objective will be to develop and sustain solid relationships with clients by fulfilling the following missions:

• Manage and secure the deployment of Altitude with our Industry clients.

• Identify and close new business opportunities for growth (up-sell & cross-sell)

• Maximize retention

• Collect client’s feedback to help the Product team


Profil recherché

Preferred experience

Experience: 1/3 years and + of CSM/Account Management

Client-centric: you like to resolve problems for clients and create a real partnership with the people you’re working for

Organized and rigourus: you pay attention to details in the execution and the follow-up of missions

Excellent verbal and written communication skills

Comfortable managing several tasks and challenges in a fast-paced environment

Business-oriented : You are a Sales person, you know how to identify new opportunities and close them

Interest for environment and understanding of the Private Equity industry are a strong plus

Fantastic team player, with whom it is cool to work alongside

Fluent in French and English


AXA Climate

Making climate change adaptation local, systemic & possible. Today, we are over 250 people providing support through insurance, training, consulting, and software solutions.

💡 Entreprise en transition

Cette entreprise a entamé sa transition pour améliorer son impact social et environnemental. Seuls les emplois contribuant directement à cette transition sont publiés ici, comme responsable RSE ou chef de projet bilan carbone.

Plus d'informations
En savoir plus sur la structure