Roles and missions of the general services manager
The general services manager is a highly versatile position requiring a wide range of skills. He or she is responsible for the management and organization of common areas and user services, and for ensuring the well-being and safety of those present in the space. Here are some of the main roles and missions of a general services manager:
Keeping premises clean: vacuuming and sweeping, changing garbage cans, cleaning floors and walls, etc.
Maintain equipment and machines: replace bulbs or filters, repair broken equipment, etc.
Manage general services staff: recruit, train and supervise maintenance personnel.
Manage inventory and supplies: order what the company needs, manage inventory, manage orders and deliveries...
Plan meetings and events: organize meetings, seminars, parties, etc.
Ensure the safety of premises and people: make sure that premises are safe and that safety standards are respected.
Manage common areas: handle reservations, requests and complaints from users.
Ensuring good service to users: responding to user requests, finding solutions to problems, managing complaints
Salary and career development of a general services manager
The salary of a general services manager is generally well-paid. Amounts vary according to experience and qualifications. In France, here's how much you can earn as a general services manager, depending on your years of experience:
0 to 2 years: between €25,000 and €35,000 gross per year
2 to 5 years: between €35,000 and €45,000 gross per year
5 to 10 years: between €45,000 and €55,000 gross per year
10 to 15 years: between €55,000 and €65,000 gross annually
Over 15 years: between €65,000 and €75,000 gross per annum
In addition to salary, general service managers can enjoy benefits in kind, bonuses and raises. As part of a long-term career, general services managers may consider moving up to head a larger department, general services director or general manager. Here are a few possible future careers:
Facilities and equipment manager
Security Operations Manager
Administrative services manager
Infrastructure support manager
Maintenance and logistics manager