Tout savoir sur le métier de consultant RSE
Let’s be honest, La Vie’s plant-based lardons, bacon & ham are WAY too delicious to keep to ourselves. This is why we decided to bring more joy and love to a maximum of customer in all the shops in France 🤩
In order to pamper our French customers in Retail, we need YOU!
Your missions are the following:
- Providing rapid & quality customer service: confirm orders, deal with claims for transport issues, order issues & volume issues
- Invoicing & cash collection: create invoices in our ERP, solve invoice issues within 2 days, and cash collection in collaboration with finance in case of litigation
- Build strong client relationships by keeping a regular warm contact and proactive approach
- Respond to customer KPIs & compare with own data ; contest penalties and claims
- Smoothen the client start: make sure we have the relevant data with sales, provide extra care to first orders
- Become a EDI key user
