đŸ™‹â€â™€ïžđŸ™‹â€â™‚ïžđŸš€ Responsable de compte pour notre application CRM - Nantes

💡 Produits ou services responsables
CDI
Localisation Nantes, France
Tech
Télétravail total autorisé
2 année(s) d'exp.
Publiée le 24/04/2024

IRAISER

iRaiser est un Ă©diteur de logiciel destinĂ© aux ONG. Notre objectif : leur permettre de collecter plus d’argent, d’augmenter leur visibilitĂ© pour sensibiliser davantage Ă  leur cause avec moins d’effort

💡 Produits ou services responsables

La mission de cette entreprise est de concevoir des produits ou proposer des services éco-responsables alignés avec les besoins de la transformation écologique et solidaire.

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What We Do

🚀💡💚 iRaiser is Europe’s largest SaaS vendor for online fundraising solutions. Carrying a range of products including online donation, peer to peer platforms, CRM and marketing automation, we currently service some of the largest charities and non-profit organisations in Europe. With over 800 customers and processing €1bn in donations per annum, we are rapidly growing in all markets and aim to provide cutting edge fundraising technology to help our customers raise the money they need to continue their amazing work.

Founded in 2012, with offices in France, UK, Denmark, Italy, Belgium, Netherlands, we offer our customers expert solutions designed to suit their local market needs.

What we Offer:

  • 🚀 Join a fast growing tech company with great core values
  • 🌍 Be a part of an international & passionate team with more than 20 nationalities and teams in several countries worldwide.
  • 💚 Work with world-changing organisations that are making a positive impact on the world
  • đŸ‘šâ€đŸ’» The possibility to work remotely

Your mission

In this position you will be responsible for assisting our CRM App Account Management team to manage relationships with our existing clients and take care of the execution of services such as implementations and training and much more. You will support our clients in their day-to-day usage of our CRM application by answering to the tickets coming through our Helpdesk and redirecting tickets to the most appropriate person in our organization if needed.

You would work together with a tight-knit team of CRM professionals and be responsible for the complete contract administration and invoicing of clients.

📍đŸ—ș Location

Job location is flexible: in one of our different offices in France or Belgium. Working remotely from home could also be an option.

Profil recherché

đŸ€“ Your Profile

  • You have a Higher Professional Education - working and thinking level;
  • You have experience with CRM software and some database management experience;
  • Experience in the charity sector is a plus;
  • You are organized, rigorous and able to work independently
  • You like to learn and look for solutions by yourself
  • You are patient and kind with clients
  • You speak French and English fluently. Flemish is a plus.

Above all, we are looking for individuals who are committed and determined, and ready to evolve in an international background and accept new challenges.