Account manager - CDI Paris France - Paris

💡 Partenaire de la transition
CDI
Localisation Paris, France
Impact
Télétravail ponctuel autorisé
2 année(s) d'exp.
Publiée le 11/04/2024

Carbometrix

Meaningful carbon performance data for financial institutions and the company they finance

💡 Partenaire de la transition

La mission de cette structure est d’aider les entreprises ou les citoyens à améliorer leur impact environnemental et social. Par exemple le conseil en RSE, la formation, la sensibilisation aux enjeux de la transition, les médias,…

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Discover our company team and culture https://www.welcometothejungle.com/fr/companies/carbometrix

Grow and nurture a portfolio of clients by understanding their goals and need and identifying opportunities for growth to realize cross-selling and up selling.

Own and manage renewal activities to execute a timely and profitable contract renewal

Maximise your portfolio’s expansion (upsell, cross-sell) while minimizing churn risks and contraction and impacts on customer satisfaction

Develop and automate our processes, practices & tools

Gather customer product feedback to help shape and define the product roadmap

Bring in new ideas to delight our customers

Be the main point of contacts of our customers to inform the customers about product releases

Profil recherché
  • Excellent verbal and written communication skills in French.
  • Fluent English is a must.
  • Passion for consistently providing excellent customer experience.
  • Comfortable managing several tasks and issues in a fast-paced environment.
  • Previous experience in a sales and/or CSM position is preferred.