Roles and missions of Barista
A Barista is a catering and hospitality professional who specializes in coffee and hot drinks. Its mission is to satisfy and delight customers with delicious drinks. He is responsible for the preparation and presentation of drinks, as well as the management and maintenance of coffee machines. The main responsibilities of a Barista are:
Prepare and serve beverages including coffee, tea and hot chocolate;
Control and monitor the quality of drinks served;
Prepare ingredients for beverage preparation;
Ensure proper operation of coffee machines, including cleaning and maintenance;
Manage stocks and inventories;
Ensure that customers are satisfied;
Build relationships with clients and answer their questions;
Welcome and greet customers;
Respond to customer requests and offer alternatives;
Serve other food and alcoholic beverages;
Maintain a safe and healthy work environment for customers and employees;
Ensure that the cash register is properly managed;
Learn new techniques and procedures for preparing drinks;
Provide excellent customer service.
The Barista must be able to work independently, but also as a team. He must have a professional attitude and be oriented towards customer service. An in-depth knowledge of the products served and the different types of coffee machines is an important asset for the Barista position. It must also be able to adapt quickly and find solutions to complex problems and situations.
Salary and career development of Barista
A Barista’s salary is very variable and depends mainly on where he works, but also on his experience. In France, a beginner Barista with less than 2 years of experience can generally expect a gross annual salary between €16,000 and €20,000. Salaries increase with experience. Here is a list of the annual gross salary changes in France by years of experience for a Barista:
Less than 2 years: 16,000 to 20,000 €
2 to 5 years: 20,000 to 25,000 €
From 5 to 10 years: 25,000 to 30,000 €
10 to 15 years: 30,000 to 40,000 €
Over 15 years: 40,000 to 50,000 €
A Barista may also consider developing a career in various professions related to his field of activity. Here are 5 possible careers for a Barista:
Bartender
Barista Expert
Coffee and Espresso Consultant
Barista chef
Specialist in coffee and organic tea.