⚠️ **Be aware: this job offer is not related to a position at Evaneos. You will work and have a contract with our partner local agency in the destination. **
Better Trips for travelers. Better Trips for the world. Since Evaneos was founded in 2009, we’ve built a greener, fairer future for travel. By connecting travelers with the world’s best local experts, we provide trips that are better for them and better for the places they visit. For us, it’s all about quality and impact. That means fighting mass tourism and impersonal experiences at the expense of local communities and the environment. Instead, we offer tailor-made trips, lovingly crafted by those passionate about sharing and protecting the destinations they call home. Thanks to our network of more than 1000 local partners in more than 160 destinations, we’ve helped more than 500,000 travelers plan extraordinary trips around the world.
Evaneos Recruitment Services
Evaneos set up Evaneos Recruitment Services to help local partner agencies recruit new Staff. It concerns all types of contracts (internship, CDD - Fixed-term contract - or CDI - Permanent contract) and all types of people (whether they are based in France, abroad, in your country…).
The local agency you will work with in Denmark
Vision of Scandinavia is a committed Destination Management Company since 1998, based in Denmark, Copenhagen, and specialized in leisure roundtrips to Scandinavia, Iceland and the Baltics. We offer a wide variety of services and unique activities ranging from standard roundtrips to tailor-made group programs, individual tours, winter tours and city breaks. Guided assistance in several languages and professional support through every step of the way are guaranteed.You will work closely with a team of 4 people specialized on individuals (FIT). This company has been created 20 years ago by one French guy and one Danish girl.
We are seeking an experienced and motivated French speaking travel consultant (with at least one year of experience in sales in the tourism industry) to join our team in Copenhagen.** You will oversee direct sales with Evaneos customers. **You will be the person who receives inquiries through the Evaneos platform and the main contact for the French travelers. As the contract will be with the local agency, the job could contain any or more of the following duties:
- Understand travelers expectations
- Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries
- Match travelers' requirements with transportation, accommodations, insurance, tours, and activities.
- Advises clients regarding destinations, cultures, customs, weather, and activities
- Responsible for billing the travelers
- Handles travel issues, conflicts, complaints, cancellations, and refunds
- Builds and maintains relationships with travel and tour operators
- Booking management: reservation with hotels and other services
- Quality monitoring during the trip
Duration & contract type: long-term contract (at least 1 or 2 year)
Precise location: Copenhagen, Denmark
Availability: From April/May/June 2023
Salary: to be discussed (according to profile)
Working time per day and week: 7,5 hours a day and 37,5 hours a week