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Description of the mission

Dipli est la plateforme qui simplifie la seconde vie des produits tech. Notre outil tout-en-un est au service des distributeurs, loueurs, opérateurs et entreprises pour faciliter la maîtrise de l’ensemble de la chaîne de valeur, au même endroit.

Connectant ainsi les acteurs de l’industrie électroniques aux marchés secondaires, de manière simple et sécurisée, Dipli est devenu le leader de la supply chain reconditionnée .

Gestion des reprises et des retours, reconditionnement, achat et distribution omni-canal : Dipli couvre et simplifie toutes les étapes de l’économie circulaire.

Et si on faisait ensemble un pas de plus vers un monde plus durable ?

Fondée en 2016 par deux passionnés de high-tech, Reynold Simonnet et Tanguy Pennel, Dipli fournit déjà plus de 4 000 clients et a donné une seconde vie à plus d’1M de produits en 2025.

Avec une croissance de 50 %, les services ont été repensés afin d’accélérer l’expansion de la plateforme à l’international.

As a Circular Program Manager, you will play a key role in the operational execution and continuous improvement of circular electronics programs across Europe.

You will work at the intersection of Sales, Operations, Quality, Data, and Product teams, ensuring that customer programs run smoothly from end to end.

Your main mission is to manage circular programs operationally, coordinate internal stakeholders, monitor performance, and continuously improve processes and product flows.

This role is ideal for someone who enjoys operational project management, cross-team coordination, data analysis, and process optimization.

1. Operational management of circular programs

Manage and monitor circular electronics programs across European clients.
Understand program requirements and contribute to structuring device flows accordingly.
Oversee the lifecycle of devices within the program: operational execution, account follow-up, performance monitoring, and reporting.
Ensure that operational KPIs are monitored and that program performance meets customer expectations.
Act as a point of contact for program coordination between internal teams and external partners.

2. Coordination with internal teams

Collaborate closely with Sales, Operations, Quality, Data and Finance teams to ensure smooth execution of programs.
Monitor operational steps including reception, testing, grading, packaging, and logistics planning.
Ensure alignment between customer expectations and operational execution.
Support the management of supplier reconciliations and credit notes when operational discrepancies occur.
Maintain clear communication across teams to ensure program transparency and efficiency.

3. Product & flow structuring

Contribute to structuring the product flows that support circular programs.
Ensure product information and device classifications are consistent across operational and resale flows.
Support the improvement and maintenance of product catalog structures used for logistics, pricing and resale.
Collaborate with the data and product teams to improve data quality and operational reliability.

4. Performance Monitoring & Reporting

Track operational performance indicators such as delivery timelines, quality rates, completion levels, and non-conformities.
Prepare regular reports and analyses on program performance.
Identify operational bottlenecks and propose improvements.
Contribute to scaling and industrializing circular processes across programs.

Profile

Education:

Bachelor’s or Master’s degree in Engineering, Supply Chain, Business Administration, Operations Management, or Data-related fields.
Academic backgrounds combining analytical thinking and operational rigor are highly valued.

Background:

Experience in operations, program management, supply chain, consulting, or project coordination.
Experience working with multiple stakeholders and operational processes such as logistics, industrial operations, or process optimization.
Previous experience in retail, telecom, logistics, marketplaces, or circular economy environments is a plus.
Experience in startup or scale-up environments is appreciated

Skills:

Project Coordination: ability to manage multiple stakeholders, track timelines, and ensure delivery across complex operational workflows.
Operational Rigor: strong attention to detail and ability to structure and improve operational processes.
Analytical Skills: comfortable working with structured data (Excel, Google Sheets, BI tools such as Superset).
Communication: clear and proactive communication with cross-functional teams and external partners.
Languages: fluent in French and English. Additional European languages are a plus.

Mindset:

Ownership: Treats each program as a project they own end-to-end, accountable for outcomes.
Curiosity & Adaptability: interested in understanding operational systems and continuously improving them.
Team Spirit: comfortable collaborating across teams and building trust with partners.
Impact-Driven: motivated by Dipli’s mission to scale circular electronics and reduce environmental impact.
Growth-Oriented: seeks continuous improvement and values learning from feedback.

Dipli

Donner une seconde vie aux appareils électroniques en connectant les acteurs professionnels du reconditionné en Europe, pour accélérer la transition vers une économie circulaire.

💡 SSE organization

This structure is based on a principle of solidarity and social utility: its management is democratic and participative, and its profit-making potential is limited. It may be an association, cooperative, foundation, mutual or ESUS company.

Website
Company
Between 15 and 50 persons
Circular economy

Dipli did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Dipli

Donner une seconde vie aux appareils électroniques en connectant les acteurs professionnels du reconditionné en Europe, pour accélérer la transition vers une économie circulaire.

💡 SSE organization

Website
Company
Between 15 and 50 persons
Circular economy

Dipli did not yet communicate its impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

More than 100 training courses and programs

Train yourself on a wide range of key topics: CSR and sustainability in business, third places, collective intelligence, energy renovation, skills assessment and much more!

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