Description of the mission

Altitude

Altitude is made of several products, & was launched in September 2022. It is a platform dedicated for Private Equity funds, ENR and Corporates, enabling risk screening in pre-acquisition Due-Diligence, and enabling portfolio monitoring for reporting (such as TCFD). It is an innovative one-stop-shop for sustainability and investment teams, screening climate and nature-related risks and opportunities within minutes, very easy to use, and fully automated.

You can know more about all our products here: www.axa-altitude.com

With +150 customers, globally. It’s time for step 2, as we are planning to double our figures in 2026.

Your mission as a CSM

We are looking for an engaged and passionate Customer Success Manager to help us cherish our new corporate clients, located across France, the UK and US. You will work with the Key Account Manager within the Altitude Sales and CS Team.

Your main objective will be to develop and sustain solid relationships with clients by fulfilling the following missions:

• Manage and secure the deployment of Altitude with our Industry clients.

• Identify and close new business opportunities for growth (up-sell & cross-sell)

• Maximize retention

• Collect client’s feedback to help the Product team

Profile

Preferred experience

• Experience: 1/3 years and + of CSM/Account Management

• Client-centric: you like to resolve problems for clients and create a real partnership with the people you’re working for

• Organized and rigourus: you pay attention to details in the execution and the follow-up of missions

• Excellent verbal and written communication skills

• Comfortable managing several tasks and challenges in a fast-paced environment

• Business-oriented : You are a Sales person, you know how to identify new opportunities and close them

• Interest for environment and understanding of the Private Equity industry are a strong plus

• Fantastic team player, with whom it is cool to work alongside

• Fluent in French and English

AXA Climate

Making climate change adaptation local, systemic & possible. Today, we are over 250 people providing support through insurance, training, consulting, and software solutions.

💡 Company in transition

This company has begun its transition to improve its social and environmental impact. Only jobs that contribute directly to this transition are published here, such as CSR manager or carbon footprint project manager.

Website
Company
Between 50 and 250 employees
Others

Carried out an internal impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Benefits

Childcare Assistance Travel Assistance Employee Representation Committees Extended Parental Leave Caregiving Leave Language Courses Work Flexibility Professional Training and Development Eco-Friendly Initiatives Life and Disability Insurance Unmarried Partner Health Insurance Customized Bereavement Leave Advantageous Retirement Plans Wellness Programs

Value sharing

Professional Development Investment Profit Sharing Stocks and Stock Options

Diversity & inclusion

Salary Equity Non-Discrimination Policies Inclusive Recruitment Balanced Representation Support for Parents and Caregivers Community Engagement Support Measures for Disabled Workers

Governance principles

Open General Meetings Team Autonomy Open Feedback Culture Organizational Flexibility and Adaptation Collaborative Project Management Collective Decision-Making Mechanisms Holacracy Ethics and Conduct Charter Regular Governance Audits

AXA Climate

Making climate change adaptation local, systemic & possible. Today, we are over 250 people providing support through insurance, training, consulting, and software solutions.

💡 Company in transition

Website
Company
Between 50 and 250 employees
Others

Carried out an internal impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Benefits

Value sharing

Professional Development Investment Profit Sharing Stocks and Stock Options

Diversity & inclusion

Salary Equity Non-Discrimination Policies Inclusive Recruitment Balanced Representation Support for Parents and Caregivers Community Engagement Support Measures for Disabled Workers

Governance principles

More than 100 training courses and programs

Train yourself on a wide range of key topics: CSR and sustainability in business, third places, collective intelligence, energy renovation, skills assessment and much more!

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