Description of the mission

AXA Altitude est une solution ESG innovante et tout-en-un qui fournit aux fonds infrastructures et Private Equity les données sur le carbone, le climat et la nature d'AXA Climate pour une prise de décision intelligente en phases de Due-Diligence et de détention. Elle permet de passer de l'évaluation des risques à la création de valeur grâce à l'adaptation au changement climatique.

Nous sommes une équipe de 40 collaborateurs développant ses produits : Product Manager, Designers, Ingénieurs, Scientifiques, Commerciaux, etc.

Pour en savoir plus sur notre produit : www.axa-altitude.com

Tes missions en tant que Stagiaire CSM/KAM

Le ou la stagiaire rejoindra l’équipe Customer Success / Key Account Manager (KAM/CSM) d’Altitude ; équipe garante de l’accompagnement de nos clients et des réponses à toutes leurs interrogations. Dans cette démarche d’accompagnement optimal et en étroite collaboration avec l’équipe CSM/KAM, le ou la stagiaire aura notamment en charge :

La réalisation de contenu pour les supports clients des CSM/KAM
La prise en charge des demandes clients, notamment les éventuelles remontées outil côté client en lien avec l’équipe Produits et Tech d’Altitude
La mise à jour en continue de la documentation outil.

Profile

Étudiant(e) en Master 2 ou année de césure en business development ou project management
Orienté(e) relations clients, solutions, esprit d'équipe...
Anglais courant

AXA Climate

Making climate change adaptation local, systemic & possible. Today, we are over 250 people providing support through insurance, training, consulting, and software solutions.

💡 Company in transition

This company has begun its transition to improve its social and environmental impact. Only jobs that contribute directly to this transition are published here, such as CSR manager or carbon footprint project manager.

Website
Company
Between 50 and 250 employees
Others

Carried out an internal impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Benefits

Childcare Assistance Travel Assistance Employee Representation Committees Extended Parental Leave Caregiving Leave Language Courses Work Flexibility Professional Training and Development Eco-Friendly Initiatives Life and Disability Insurance Unmarried Partner Health Insurance Customized Bereavement Leave Advantageous Retirement Plans Wellness Programs

Value sharing

Professional Development Investment Profit Sharing Stocks and Stock Options

Diversity & inclusion

Salary Equity Non-Discrimination Policies Inclusive Recruitment Balanced Representation Support for Parents and Caregivers Community Engagement Support Measures for Disabled Workers

Governance principles

Open General Meetings Team Autonomy Open Feedback Culture Organizational Flexibility and Adaptation Collaborative Project Management Collective Decision-Making Mechanisms Holacracy Ethics and Conduct Charter Regular Governance Audits

AXA Climate

Making climate change adaptation local, systemic & possible. Today, we are over 250 people providing support through insurance, training, consulting, and software solutions.

💡 Company in transition

Website
Company
Between 50 and 250 employees
Others

Carried out an internal impact measurement.

This structure did not communicate to us the labels or certifications that it was able to obtain.

Benefits

Value sharing

Professional Development Investment Profit Sharing Stocks and Stock Options

Diversity & inclusion

Salary Equity Non-Discrimination Policies Inclusive Recruitment Balanced Representation Support for Parents and Caregivers Community Engagement Support Measures for Disabled Workers

Governance principles

More than 100 training courses and programs

Train yourself on a wide range of key topics: CSR and sustainability in business, third places, collective intelligence, energy renovation, skills assessment and much more!

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The professional retraining guide

You no longer thrive in your work, and you plan to change profession to find more meaning in your professional life? Discover the resources to help you think about a retraining project and find your way.

Retraining guide