Roles and missions of the Certification Manager
The Certification Manager is a position of responsibility that requires specific skills and specialized knowledge. He/she is in charge of guaranteeing the quality of the products and services designed and provided by the company to its customers.
- Here is a non-exhaustive list of the main roles and missions of the Certification Manager:
- Establish and maintain the quality management system (QMS) and find ways to improve it;
- Evaluate the effectiveness of quality tools and processes, and ensure they are upgraded as necessary;
- Review products and services for compliance with applicable regulations and standards;
- Evaluate the performance of suppliers and service providers;
- Define quality criteria and indicators, and implement procedures for controlling and monitoring products and services;
- Manage incidents and complaints, and ensure follow-up of corrective actions;
- Ensure reporting to customers and competent authorities;
- Participate in internal and external audits, and follow up on corrective and preventive actions;
- Train team members on quality and the use of tools and processes;
- Document and communicate regularly on good quality practices.
- Finally, the Certification Manager must keep up to date with the latest regulatory changes and implement communication plans to inform and raise awareness among employees.
Salary and career development of the Certification Manager
A Certification Manager is a professional specialist in quality management. He/she is responsible for ensuring that the quality strategy and customer requirements are rigorously respected. They are responsible for establishing and maintaining certification and quality control systems and implementing procedures related to these systems. The salary of a Certification Manager varies depending on the level of experience and location. Here is a list of the evolution of the annual gross salary according to the number of years of experience:
- 0 to 2 years: between 40 000 and 50 000
- 2 to 5 years: between 50 000 and 70 000 euros
- 5 to 10 years: between 70 000 and 90 000 euros
- 10 to 15 years: between 90 000 and 120 000 euros
- More than 15 years: more than 120 000 euros.
A Certification Manager can evolve towards jobs such as :
- Quality consultant
- Certification manager
- Quality auditor
- Quality project manager
- Quality project manager.