Account Manager - Marseille

Long term
Marseille, France
Education
Partial remote possible
3 yrs of exp.
Posted on 02-21-2022

Sulitest

Our vision is to develop Sustainability Literacy worldwide and empower engaged and committed global citizen to make informed and responsible decisions, and collectively build a sustainable future.

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  • Company
  • < 15 persons
  • Education
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We are a growing social business, and we need team members who want to be an actor of change. Sulitest influences higher education and corporation to mainstream sustainability. We are used on 5 continents and recognized by the UN

Your mission

You will have mainly a strategic and commercial role, working closely with the industry, identifying, and engaging prospective clients, understanding their challenges, shaping the solutions to meet their needs, all the way through to training and supporting these clients in their use of Sulitest.

You will be working directly alongside the co-founders in driving sales, securing enterprise/university accounts, scaling organic growth, educating the market, and supporting in leading the commercial side of the business.

You’ll spend around a 1/4 of your time developing new relationships, 1/4 meeting existing users and supporting them in exploiting Sulitest further, and 2/4 helping the team build strategies and approaches to expand our market reach and other functions. Nevertheless, this role may evolve and change as the company, and you evolve too.

Responsibilities

  • Listen to customers to identify and meet their needs.
  • Train and support the customer in taking charge of the product / service.
  • Manage and grow the company’s customer portfolio.
  • Collect feedback and analyze the user experience to suggest areas for improvement.
  • Follow the action plan and analyze the results and KPIs.

About where we work

We are a close-knit team that knows how to work independently. We have two offices: one in Paris (near the Cours Saint Emilion). and the other in Marseille (in the “Parc National des Calanques” in Luminy).

We like to be together physically to work, but we also know how to adapt to the needs of each one.

Profile
  • You thrive in a dynamic and meaningful environment and are excited about the opportunity to work for a purposeful project.
  • You have experience in relationship building, communication, sales, and marketing.
  • You speak fluently English and French (other languages are always a bonus as we are an international organization)
  • You have a Master’s degree plus 3 years of experience, or 5 years of experience
  • High standards & kindness: with yourself as with others, you seek excellence while accepting to be only a human with limited power
  • Fun & serious: You work seriously without taking yourself too seriously
  • Proud & humble: You know how to rejoice in our successes, such as accepting, learning, and sharing your mistakes
  • Me, We, All of Us: You are committed, and you believe in taking care of yourself, the collective and the whole world