Key Account Manager - FLAG Intermediaries
Based in Paris, France
Full-time position, Permanent contract
Field travels: up to 20%
Beginning: April 2024
ABOUT PUR
PUR is a global leader in supply chain sustainability. We develop socio-environmental projects within the supply chains of our Corporate Partners. Through the economic and social empowerment of local communities and the introduction of sustainable development initiatives at the agricultural level, PUR seeks to address climate change, while regenerating and preserving the ecosystems upon which these supply chains depend. Many of PUR’s projects fall within the categories of insetting, regenerative agriculture, agroforestry, forest conservation and landscape restoration. PUR is a B Corp Company which employs over 200 people and a presence in 10 countries.
PUR is recruiting a Key Account Manager based in Paris to manage a portfolio of leading suppliers and intermediaries.
The objective is to co-design and implement environmental projects worldwide directly on their supply chains while connecting their strategy.
You will be accountable for 4 key objectives :
- Managing the relationship with the Intermediaries, building trust and confidence to develop long-term partnership, increase share of portfolio and position PUR as the partner of choice;
- Managing existing programs, interacting closely with internal stakeholders providing the contractual deliverables;
- Leading negotiations to ensure program profitability, sustainability and impact;
- Identifying and transforming cross-sales and up-sales opportunities supported by the Business Developer or the Product team when needed.
As a Key Account Manager, you will work directly under the Lead KAM FLAG (focused on supply chain-linked Projects).
Your key responsibilities will include:
Be the key contact and reinforce our connection with the Intermediaries (whether as Client or Partner) by:
- Proactive Account management according to PUR standards
- Maintain and develop a good knowledge of our partners and act as a business partner
- Listen to the needs, understand their CSR strategy and their key clients CSR Strategy / supply chains dynamics / commodities and regions;
- Build trust and reinforce partnership by effective account planning, leveraging our internal expertises (Carbon, Commodities, Interventions, Projects) and onboarding senior team members when required;
- Proactively seek strategies and tactics to increase our revenue with the Partners
- Ensure WTP and timely invoicing and payments.
Ensure reliable and effective delivery of our contractual commitments with Intermediaries by:
- Ensuring a robust coordination with internal stakeholders;
- Reinforcing PUR’s impact and positioning by delivering insightful reports on our projects and on the supply chain context;
- Ensuring profitability at the account level (impact & finance)
- Activate internal adaptive management (renegotiating roadmap, pricing, changes in strategy, etc.);
Develop new offers and co-design projects which align Intermediaries strategic interests, PUR capacities and FMCG / Textile Brands needs:
- Define the roadmap to develop our offers and reinforce our partnership with Intermediaries;
- Identify new potential business opportunities to grow the existing offers (new region, new intervention, new commodities);
- Contribute to the new feasibility studies by ensuring the onboarding of the Intermediaries and providing business insights to the project team;
- Build commercial offers with the support of business developers if needed and Product team.
Understand your competitive environment and influence RFP’s;
- Have a good understanding of PUR standard offers, PUR’s Pitch and differentiation factors;
- Ensure high quality data update in our internal tools (CRM / Timesheet) and build capacity to analyze the business evolution;
- Attend key conferences (for cocoa, coffee, soft commodities) and represent PUR as a speaker or moderator to increase external visibility;
- Connect with sustainability sectoral working groups which are strategic for Intermediaries.
Team Management :
- Management of the Intermediaries Team
- Organize the workload & support each teammate in their growth