Roles and missions of the Travel Advisor
Travel counselors play a vital role in the travel industry.
They provide personalized services to customers and manage the entire process of booking and organizing vacations.
Their main missions are as follows:
- Welcome and advise customers: listen to their expectations and requests, give them advice on possible destinations, provide them with information on the services and prices offered.
- Establish quotes and offers: select flights and hotels adapted to customer needs, offer attractive rates and a variety of additional services.
- Book flights and hotels: book flights and hotels according to budget and date criteria, manage the different means of payment and travel documents.
- Plan Itineraries: Build personalized itineraries and suggest on-site activities.
- Ensure follow-up and assistance: accompany customers throughout their journey, answer their questions and offer them solutions adapted to their needs.
- Keep inventories and information up to date: monitor flight and hotel rates and availability, update information and rates for the various services offered.
- Promote products: organize events and fairs to promote the products and services offered, maintain relationships with partners and suppliers.
- Manage the customer relationship: get to know customers and their needs to better advise them and offer them personalized offers.
Finally, travel advisors must follow their companies' procedures and ensure good business results and customer satisfaction.
Travel Advisor Salary and Career Development
A travel consultant is a person whose main mission is to help customers organize trips and stays abroad.This profession offers the possibility of discovering new horizons and embarking on an adventure.It is an exciting job with many career opportunities.The salary of a travel consultant varies according to experience and qualifications.
Here is a list of annual gross salary developments in France by years of experience for a Travel Advisor:0 to 2 years: between €19,000 and €25,000 gross per year.2 to 5 years: between €25,000 and €30,000 gross annually.5 to 10 years: between €30,000 and €35,000 gross annually.10 to 15 years: between €35,000 and €40,000 gross per year.Over 15 years: between €40,000 and €45,000 gross per year.
The profession of travel consultant is very varied and offers the possibility of evolving towards other professions.Here are some possible professions in the perspective of career development for a Travel Advisor:Travel agenttravel product managerHospitality and Logistics DirectorResponsible for travel organizationTourism and travel consultant