*Bridge for Billions is a global network of entrepreneurship programs. We offer online programs based on three pillars: top-notch methodology, the support of a personal mentor, and an international community of entrepreneurs to share this experience with.
Bridge is a New York - Madrid social startup (recognized by Forbes 30 Under 30, Ashoka Fellowship, Acumen Fellowship) that works closely with entrepreneurs, corporates, foundations, universities, and governments around the world to co-create programs that fit their needs.
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*After 6 years and 2300 entrepreneurs supported, we look forward to contributing to our purpose by supporting thousands more of entrepreneurs in the coming years. As our impact grows our team will too, are you our next colleague?
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*INTRO**
Can you imagine yourself working to help ensure that entrepreneurs from around the world can make their ideas a reality? Do you dream of working in a multicultural environment where you learn something new and exciting every day? Want to be driven by an overarching mission?
We’re an up-and-coming startup with a young and family-like work environment with continuous learning opportunities. We are looking for a dynamic, organized, self-started, people-oriented, hands-on individual to join our team.
Want to be our new Entrepreneurship Programs Manager in Europe? Keep on reading!
/// JOB MISSION ///
We're looking for an experienced Program Manager to work hand in hand with the Customer Success and Program Management team to support entrepreneurs and mentors all along their incubation program. Manage programs ran with corporates, foundations, universities and governments from A to Z, meaning the design phase, the program launch and entrepreneurs and mentors scouting, the program experience and the closing (obtention of business plan, potential pitch day). Ensure our users from several programs from Bridge for Billions, as well as our corporate clients, have the best possible experience by identifying clients needs to deliver adequate solutions, as well as provide email and chat support, gathering their feedback, and improving processes and communication.
/// CONTRIBUTIONS ///
1) Clients Relations
Be the main contact point to our clients in the region (foundations, development agencies, companies and governments) regarding their program.
Understand clients needs and ensure their queries are heard and acted upon, and that their program is a huge success.
Regularly meet with our clients to check-in on the program's health.
Provide detailed updates about programs’ health, participants comments and KPIs to the Bridge team as well as our corporate clients.
Handle contract and invoicing processes.
Ensure client success and renewal process together with the Sales team.
2) Incubation Management
Support in creating Marketing materials for the program (content for the website, leaflets or guidebooks, social media posts...)
Coordinate the selection of entrepreneurs and mentors for each new program.
Support applicants and their queries.
Improve selection processes.
Plan and improve program communications, processes, and messaging.
Oversee the "Matching" phase of each program where each entrepreneur finds a mentor and make it a success.
Track entrepreneur teams’ progress during incubation.
Host calls with entrepreneurs and mentors to onboard them, coach them, create cohort cohesion and ensure their success.
Provide support to users through email and live chat all throughout the program.
Monitor closely participants' feedback during the program and offer solutions to their challenges.
Identify issues quickly and come up with suggestions on how to solve them for the program to run smoothly and provide the desired results.
Assess the impact of each program via end of incubation surveys and impact monitoring.
/// RECRUITMENT PROCESS and WHAT WE OFFER ///
• Process: 30min first contact, business case, reference check and offer
• Location: Madrid
• Start date: as soon as possible
• Contract type: to be discussed, full time in all cases.
What we offer:
• A role with great freedom to initiate your own ideas and build the visual identity and materials of a company.
• Compensation of 24-28K EUR per year depending on profile
• An international dynamic team of young professionals with lots of passion and a clear vision in a fast-growing startup.
• Work on something that matters, contribute to helping thousands of entrepreneurs from all over the world.
• Position based in Madrid
• The chance to shape the company by taking on a key role from an early stage.
• We also love to grab lunch together and talk about what awesome weekends we’ve had! Only one rule: no shop talk at the lunch table! Long hours of work, but also of fun and beers (or sodas if beer’s not your thing) together!
• Flexible working hours and optional remote days.
• Flexible vacation policy as long as objectives are met.
• Team that cares about your wellbeing.
Ready to join?
Apply by filling this survey: https://bridgeforbillions.typeform.com/to/NjJEwC7X