Bridge for Billions is a digital ecosystem for early-stage entrepreneurs around the world to advance their projects. We offer a program based on three pillars: top-notch methodology, the support of a personal mentor, and an international community of entrepreneurs to share this experience with.
Bridge is a New York - Madrid social startup (listed as Forbes 30 Under 30 and Ashoka Fellows) that works closely with entrepreneurs, corporates, foundations, universities, and governments around the world to co-create programs that fit their needs.
Can you imagine yourself working to help ensure that entrepreneurs from around the world can make their ideas a reality? Do you dream of working in a multicultural environment where you learn something new and exciting every day? Want to be driven by an overarching mission?
We’re an up-and-coming startup with a young and family-like work environment with continuous learning opportunities. We are looking for a dynamic, organized, people-oriented, hands-on, proactive and creative Community Lead to join our team. Someone with a “constant beta mode” mindset, as the community is a new offer for us that we’ll need to design, test, adapt and validate.
Want to be our new Community Lead? Keep on reading!
After more than 120 programs ran and 1600 entrepreneurs supported in 72 countries with the support of 1000+ volunteer mentors, we feel it’s high time we gear up our community activities! Work hand in hand with the COO and Programs Team to co-create and implement a community strategy that’s in line with business objectives: one that helps us improve community members’ engagement, that puts them in the front of this community as contributors, that helps us acquire new entrepreneurs and mentors, and that increases our impact (each community member can count on a close support system that increases their chances of success as an early-stage founder). You’ll also work hand in hand with our PR team to align our community strategy with and the generation of a global movement around inclusive entrepreneurship.
**ROLE & CONTRIBUTIONS**
**1) Strategic planning of community offer**
Plan overall community strategy together with the leadership team, based on community members' needs (feedback log and members interviews) as well business & impact objectives.
Co-create our community’s purpose, shared identity, online/offline activities and rituals by interviewing community members and integrating best practice from other successful communities.
Design the value proposition and user journeys for each segment of community members.
Be a passionate advocate for community members and collaborate with our product & tech teams to make sure we design the user journey and community space in a user-centered way.
**2) Beta implementation & iterations**
Run tests directly with community members to validate the strategy and tactics.
Onboard and train a subgroup of our most engaged members to become local city leads.
Activate community-generated events and content, attend those events, learn from them, iterate the model until we nail a format that works.
Track key metrics to assess the success of our community initiatives in terms of engagement, contribution, acquisition and impact.
Work in coordination with the PR team to broadcast a new narrative around entrepreneurship.
Partner with other communities when relevant for wider reach and mutually value-adding activities.
**3) Community Facilitator**
Represent Bridge for Billions in front of entrepreneurs, mentors, investors, clients and partners.
Conduct events and online on a regular basis using Zoom and other web conferencing tools.
Test out online events formats with community members.
Run trainings for our community ambassadors (name TBD) and assist them in their first events.
Drive the event attendance by marketing it to the right audience through various initiatives and distribution channels.
Evangelize the community internally and externally
Drive growth, engagement, and retention via community initiatives.
Collaborate with marketing, support, and other stakeholders.
**SKILLS NEEDED & QUALIFICATIONS**
At Bridge for Billions, we are convinced that people are the differentiating factor in the success of any company and we believe that talent is more than just knowledge. It’s expressed in attitudes and the ability to relate with other teams and people.
**For all Bridge team members:**
A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required.
You take initiative, you’re results-driven and you show empathy in all your interactions with team members, entrepreneurs, mentors, and partners.
Passion for your work and for lifelong learning.
Resilience to overcome the challenges that we have to face.
Able to multitask and prioritize own workload.
**For this role in particular:**
2+ years designing community strategies and developing community engagement programs online/offline.
You have experience with entrepreneurship, innovation and understand systems change
You are a strong voice of the customer and can drive change within Bridge for Billions
You’re able to build strategies, run tests & validate hypothesis before ‘processing’ anything
You bring a creative spark to your work
You can make tough judgment calls and handle sensitive situations before they escalate
You have excellent oral and written communication skills in both Spanish and English
Roll up sleeves and get work done, even when at times it’s outside the scope of the job.
You don't get easily overwhelmed or stuck in planning mode.
Excellent interpersonal skills and a collaborative management style.
A demonstrated commitment to high professional ethical standards and a diverse workplace.
Excels at operating in a fast paced, community environment.
Ability to challenge and debate issues of importance with the community and organization.
Ability to look at situations from several points of view.
Persuasive with details and facts.
Able to delegate responsibilities effectively.
High comfort level working in a diverse environment.
Commitment and passion about the entrepreneurship ecosystem.
**WHAT WE OFFER & RECRUITMENT PROCESS**
• Process: 30min first contact, business case, technical interview, reference check, final interview, meeting the team and offer.
• Location: Madrid, Spain
• Start date: as soon as possible (Nov 2020)
• Contract type: Contractor to Bridge for Billions, PBC. our HQ registered in the US (Paid Vacations)
What we offer:
• A role with great freedom to initiate your own ideas and build the community strategy of the company.
• Compensation: 24-30K EUR
• An international dynamic team of young professionals with lots of passion and a clear vision in a fast-growing startup.
• Work on something that matters, contribute to helping thousands of entrepreneurs from all over the world.
• Position based in Madrid, we have cool offices (with the best terraces where we have lunch every day!)
• The chance to shape the company by taking on a key role from an early stage.
• We also love to grab lunch together. Only one rule: no shop talk at the lunch table!
• Long hours of work, but also of fun and beers (or sodas if beer’s not your thing) together!
• Flexible working hours and optional remote days.
• Flexible vacation policy as long as objectives are met.
• Team that cares about your wellbeing.
Ready to join? Please apply on https://angel.co/startups/527780/job_listings/995221/edit or email me at firstname.lastname@example.org