Our Mundo centres offer office spaces, coworking and meeting venues to non-profit organizations. Our buildings are eco-designed and environmentally managed. They gather under one roof NGOs and social companies, which are in turn strengthened in terms of synergies and visibility.
We currently manage 3 buildings: two in Brussels and one in Namur, totalling more than 10,000m². Our 3 buildings host about 150 tenant organizations. A fourth Mundo centre is currently under construction in Antwerp and will open in 2018. Our staff consists of 17 people.
We are currently hiring an operations director who will lead and coordinate the daily operations of our centres and our teams.
The operations director coordinates the centres operations and supervises the staff. He/she develops the action plan according to the strategy and the budgets. He/she will mainly carry out the following tasks:
- You are in
charge of the efficient management of the centres: work processes, action
plans, staff schedule planning, relationships with contractors and service
providers, risk management, etc.
- With the
support of your team (admin & comm, facility manager), you ensure that the
centres offer comfort and satisfaction to the tenants and clients: user-friendly
work environment, quality of the provided facilities and services, timely
response to the demands, tenants meetings organization, complaints management.
- You manage
the administrative aspects linked to the rental of our premises (lease contract
writing, supervision of the arrival or departure of tenants)
facilitate the synergies and collaborations among tenants in order to heighten
the cohesion among the organisations
- You take
part to the opening of new Mundo centres (Antwerp and Brussels in the
pipeline): setting up of services, processes, service providers tendering,
moves planning, etc.
represent the company, contribute to the business development and you bring the
tenants together around the common project
- You supervise
the staff involved in the management of the centres
- You are
responsible for the motivation and the performance of the staff
- You deal
with HR issues
Finances, monitoring and reporting
cooperation with the finance manager and the managing director, you define the
operational budgets of the centres. You frequently control the budgets and take
part to the reflection on the profitability of the centres.
regularly analyze the costs and the efficiency of the main service providers
and negotiate with new key-contractors
- You approve
bills and monitor liabilities
- You put
together the reports requested by the managing director and the board
(operations, health and safety, staff, tenants satisfaction, …)
- Holder of a
bachelor or master degree in economics, management, …
- Minimum 5
years recent and successful experience in a management position
- You master
English – French – Dutch : oral and written fluency : B2 level required in all
- You are
excellent in organizing and planning
- You have a
confirmed experience in managing support services
- You have
strong leadership skills, you know how to manage and motivate a team
positive energy is contagious, you communicate easily in any kind of situation
the MS Office suite: Word, Outlook, Excel, Powerpoint & Internet
experience in real estate or in business centres is an asset
- You have a
strong interest for sustainable development or the social change sector
diversified position within a dynamic and growing organisation. An enriching
and passionnating work environment
permanent contract (after a first contract of 3 months).
salary package with extra-legal advantages (based on the Commission Paritaire
329.02 – level 5)
- Workplaces :
Brussels, Antwerp and Namur