OPERATIONS DIRECTOR (Mundo centres)

Ethical Property Europe

  • < 15 persons
Job description


The organisation      

Our Mundo centres offer office spaces, coworking and meeting venues to non-profit organizations. Our buildings are eco-designed and environmentally managed. They gather under one roof NGOs and social companies, which are in turn strengthened in terms of synergies and visibility.

We currently manage 3 buildings: two in Brussels and one in Namur, totalling more than 10,000m². Our 3 buildings host about 150 tenant organizations. A fourth Mundo centre is currently under construction in Antwerp and will open in 2018. Our staff consists of 17 people.

We are currently hiring an operations director who will lead and coordinate the daily operations of our centres and our teams.


Position 

The operations director coordinates the centres operations and supervises the staff. He/she develops the action plan according to the strategy and the budgets. He/she will mainly carry out the following tasks:

Operational management

  • You are in charge of the efficient management of the centres: work processes, action plans, staff schedule planning, relationships with contractors and service providers, risk management, etc.
  • With the support of your team (admin & comm, facility manager), you ensure that the centres offer comfort and satisfaction to the tenants and clients: user-friendly work environment, quality of the provided facilities and services, timely response to the demands, tenants meetings organization, complaints management.
  • You manage the administrative aspects linked to the rental of our premises (lease contract writing, supervision of the arrival or departure of tenants)
  • You facilitate the synergies and collaborations among tenants in order to heighten the cohesion among the organisations
  • You take part to the opening of new Mundo centres (Antwerp and Brussels in the pipeline): setting up of services, processes, service providers tendering, moves planning, etc.
  • You represent the company, contribute to the business development and you bring the tenants together around the common project

 People management

  • You supervise the staff involved in the management of the centres
  • You are responsible for the motivation and the performance of the staff
  • You deal with HR issues

Finances, monitoring and reporting

  • In cooperation with the finance manager and the managing director, you define the operational budgets of the centres. You frequently control the budgets and take part to the reflection on the profitability of the centres.
  • You regularly analyze the costs and the efficiency of the main service providers and negotiate with new key-contractors
  • You approve bills and monitor liabilities
  • You put together the reports requested by the managing director and the board (operations, health and safety, staff, tenants satisfaction, …)

 

Profile

  • Holder of a bachelor or master degree in economics, management, …
  • Minimum 5 years recent and successful experience in a management position
  • You master English – French – Dutch : oral and written fluency : B2 level required in all three languages
  • You are excellent in organizing and planning
  • You have a confirmed experience in managing support services
  • You have strong leadership skills, you know how to manage and motivate a team
  • Your positive energy is contagious, you communicate easily in any kind of situation
  • Mastering the MS Office suite: Word, Outlook, Excel, Powerpoint & Internet
  • An experience in real estate or in business centres is an asset
  • You have a strong interest for sustainable development or the social change sector

 

Our offer

  • A diversified position within a dynamic and growing organisation. An enriching and passionnating work environment
  • Full-time permanent contract (after a first contract of 3 months).
  • Attractive salary package with extra-legal advantages (based on the Commission Paritaire 329.02 – level 5)
  • Workplaces : Brussels, Antwerp and Namur

 

How to apply?
Send your cover letter and CV by email before 10th March 2017 to: Charlotte Van der Auwera Ethical Property Europe charlotte@ethicalproperty.eu
More informations
  • Brussels
  • Website
  • Unknown
  • Posted on 02-28-2017
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